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Professional Diploma in Handling Angry and Difficult Callers

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Description

 

The number one way to satisfy the angry customer on the other end of the phone is to empathize with them. Just like them, you’ve probably experienced what it feels like for a company to let you down, for whatever reason.

Course Outline

Complete Course Details & Syllabus will be shared through LMS after admission

Module-1

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Assignment

Module-2

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Assignment

Module-3

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Assignment
Exam

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COURSE CONTENTS & OBJECTIVES DISPLAYED. HOWEVER YOUR ACCESS TO OUR LMS WILL BE PROVIDED AFTER ADMISSION CONFIRMATION

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